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- ACD / Advanced Call Distribution
- Auto Attendants
- Intro Greetings
- Menu Greetings
- Visual Designer
- Record Greeting from Phone
- Change Greeting with Star Code
- Advanced Options
- Call Center Suite
- Agent Support
- Supervisor Support
- Statistics and Reporting
- Custom Portals
- Call Intercept
- Call Monitoring
- Barge
- Listen
- Whisper
- Call Parking
- Dynamic Park
- Static Park
- Single Button Park and Retrieve with Light Indicator
- Call Queues
- Multiple Routing Options
- Queue based Cal Recording
- Play Message to Agent
- Agent Management
- Skill Based Routing
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- Caller ID Manipulation
- Inbound
- Outbound
- From Auto Attendant
- From other Users
- Per User
- Configurable Feature Codes
- CRM Integrations
- TenFold
- Mondago Go Communicator
- HTTP/HTTPS URL Post
- Device Inventory Management
- Department Management
- Dial by Name Directories
- DID / Phone Number Management
- Day / Night Mode
- Static Routes
- Time of Days Routes
- Star Code Managed Routes
- Distinctive Ring
- By User
- By Department
- By Dialed Number
- Other Custom
- Extension Dialing
- 2 Digit*
- 3 Digit
- 4 Digit
- Almost Any Combination
- Fraud Detection
- Group Instant Messaging
- Hot Desking
- Hoteling
- Hunt Groups / Ring Groups
- Shared Call Appearance
- Key System Emulation
- Time Frame Management
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