1. Overview
This Privacy Policy explains how QTvoice (“we,” “our,” or “us”) collects, uses, and protects information when you use our mobile app, website, and related services (collectively, “Services”). By using QTvoice, you agree to the terms of this Policy.
2. Information We Collect
We collect only the information necessary to provide, improve, and secure our Services:
| Category | Description |
|---|---|
| Account Information | QTvoice account credentials (securely transmitted to our servers). |
| Communication Data | Call history (numbers, timestamps, durations), SMS metadata, and content. |
| Voicemail Data | Recordings and transcriptions stored securely on our servers. |
| Contacts | Optional contacts you sync to enable calling and messaging. |
| Device Permissions & Usage Data | Microphone (for calls), push notification tokens, and anonymous diagnostics (crash logs, usage data). |
3. How We Use Your Information
- Authenticate users and connect calls, texts, and voicemail.
- Deliver notifications and maintain account functionality.
- Provide customer support and troubleshoot service issues.
- Monitor performance and prevent fraudulent activity.
- Comply with legal and regulatory obligations.
4. Data Storage and Security
- Data is transmitted over TLS 1.2+ and stored using AES‑256 encryption.
- Access is limited to authorized personnel under confidentiality agreements.
- We retain data only as long as necessary to provide Services or meet legal requirements.
5. Sharing of Information
We do **not** sell or rent your data. Information may be shared only:
- With service providers that deliver calls, messaging, or storage (e.g., cloud and telecom partners such as Twilio or AWS).
- When required by law or to protect our rights and prevent fraud.
All third‑party partners must handle data consistent with this Privacy Policy.
6. Your Choices and Rights
- Request access to or deletion of your data by contacting privacy@qtvoice.com.
- Revoke microphone or notification permissions in your device settings.
- Close your account at any time; residual data is deleted after a reasonable retention period.
7. Children’s Privacy
QTvoice is intended for users aged 18 and older. We do not knowingly collect information from children.
8. International Users
By using QTvoice from outside the United States, you consent to the processing of your information in U.S. data centers under U.S. laws.
9. Policy Changes
We may update this Privacy Policy periodically. The “Effective Date” above will reflect any new version. Continued use after an update constitutes acceptance.
10. Contact Us
QTvoice – Legal & Privacy Team
Website: https://www.qtvoice.com
Email: privacy@qtvoice.com