Call Queues
The queue is a storage place for calls that are waiting for a representative to be assigned. When you are in the queue typically there is music and or information that clients in the queue will hear while waiting.
Why is the queue important?
Line-up multiple calls for service
Our queue is flexible and allows our clients it customize the setup and use of this service. You can have multiple queues with different requirements and interactions.
Queue
Waiting Room
Music
You can assign music to your queue
Messages
There can be messages assigned to your queue
Mixture
You can assign multiple messages and music in a specific order.
Easy
Queues are easy to setup in PBX
Agents
Setup agents to answer calls
Call Assignment
Setup round robin for calls
The Max Expected Wait
The time in seconds before the queue is unavailable to new callers
Why Choose Us?
We have a great reputation.
Our customers have expressed that they are happy with the service and have given us high marks. We live up to the products we provide and are always here to support our clients. Our system is easy to use, convenient, and reliable.